Shipping Policy

All orders ship from our warehouse, with an estimated processing time of 1 - 2 business days. If an order is placed after 12 PM, on a weekend or holiday, it will begin processing the next business day. At this time, we do not offer shipping to APO/FPO/DPO addresses. While PO Boxes are permitted, please note that Priority and Express Shipping will not be available for such orders.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

Once placed, orders will be processed within 1 – 2 business days and delivered within an additional 5 – 8 business days using our standard method! If an order is placed on an evening, weekend or holiday it will begin processing the next business day.

WHO WILL DELIVER MY ORDER?

We currently ship with USPS.

HOW CAN I TRACK MY ORDER?

Once your order has shipped you will receive an email with your tracking information! Your tracking information can also be found by logging into your Strato Footwear account.

CAN I SHIP TO AN ADDRESS DIFFERENT FROM MY BILLING ADDRESS?

Yes! At checkout, you’ll be given the option to choose a delivery address separate from your billing address. However, the country of the address you’re shipping to must match the website you are shopping on.

CAN MY ORDER BE RE-DIRECTED TO A DIFFERENT ADDRESS ONCE IT HAS SHIPPED?

We are unable to redirect an order once it has shipped. Your order will be delivered to the address originally provided. We are unable to facilitate shipping to multiple addresses; you may only select one address per order.